If you work in an office and send emails throughout the day, you may have an idea of what to include in an email and what to leave out. You may notice that people may say things over the phone that they would not put in writing. At the same time, they may document things in an email they want to be sure the other person can read and acknowledge.

It’s an interesting shift in our society to see how we subtlety use these forms of communication both professionally and personally.

That’s why I tho...