So I had some trouble with my phone last week. The screen became unresponsive to touch. I tried rebooting, per the suggestion given by some (apparently) random person on my phone company's help site, but to reboot, I need to tap buttons appearing on the screen, so if the screen doesn't register those taps...

Whenever stuff like this happens, I feel helpless. I'm not terribly tech-savvy, and I'm bad at troubleshooting problems. I'm also kinda cheap. -- it comes from a combination of growing up poor, and not having a ton of disposable income right now. The thing is, we're doing fine; I just hate spending money when I feel like I'm being ripped off, which is exactly how I feel right now. My Motorola G4 Play only lasted for just over a year and a half: decent return on a cell phone, I suppose, but "in the old days, phones lasted FOREVER!" Yeah, and they were bolted to the wall, too. Get off my lawn.

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