I have a list of things I need to do for my mom that is about as long as my arm. Every one of those things involves a minimum of two phone calls that will probably last at least 5 minutes each, and should culminate in an appointment scheduled. The scheduled appointment will mean me having to take time off from work. Every one of those appointments means going to collect my mother from her home, getting her in and out of the appointment, then getting her back home.

It’s a lot just in the steps...