We all live in a social media world now. Unfortunately, dealing with Trolls on social media and beyond has become a necessary task for any brand. So, what are Trolls exactly? Trolls are people who constantly have a negative comment and start arguments.

In other words, Trolls are people who disagree with everything. You can show them the facts and they will still state it is wrong. A Troll’s main purpose is to stir things up. However, many times, they bravely live behind th...