Have you ever heard that our intent and our impact might be different?We mean to be kind, but people take what we say as criticism. We mean to self-advocate, but people still think we don't have confidence.We mean to set boundaries, but people don't respect them. When I work with someone accused of harassment or discrimination at work, they often tell me, "I would never be discriminatory! That's not what I meant." When I work with someone who is in a toxic work environment, they often say, "I me...