I used to work with a woman who seemed to rarely want to learn anything new. It wasn’t because she wasn’t a hard-working employee; in fact, quite the opposite. She had played an important role in helping the boss start the company. She wore multiple hats and kept many plates spinning. She was loyal, trustworthy, and detail-oriented.

So why the resistance to learn anything new? Her answer? “Cause then I’ll have to do it.” 

Truth be told, she had acquired countless new skills over her ca...