Suppose you had a sudden medical issue, so you call your pharmacy and stop your current medication until it's resolved. However, things suddenly take a turn. In pain and scared, you realize you need to make an appointment with a specialist. You look up the office number on your phone and make an appointment. Since it's a new place, you look up the directions on your phone map and use it to get to the office. In the lobby, you're scrolling social media while you wait to be called. After the appoi...