CEO at Raydiant, creating a market-leading offering that brings brick-&-mortar locations to life.

No matter what changes, one principle remains the same in retail: getting customers the products they need and giving them a great experience while doing so.

Of course, brick-and-mortar retailers certainly have changed over the years. Store sizes have expanded and contracted, technology has transformed processes and procedures, the internet has enabled new ways of selling and marketing and customer ...