It seems like work should be back to normal by now, but everyone keeps saying it’s not as fun as it was before the pandemic. People seem less friendly and more impatient. And, what’s scary for managers is that employees are less engaged and are more willing to quit if they are even the slightest bit dissatisfied. The bad news is that it has gotten even worse over the last six months.

According to a recent poll by the Conference Board, nearly a third of workers reported they are less engaged t...