Fraud email from company with similar name

graphic that shows a cell phone on the left open to an email of an order confirmation. The text on the right reads: SCAM ALERT - THIS IS NOT ME If you receive an order confirmation from

If you received an order confirmation about an order you did NOT place, and the order is via commentsold on Facebook, that message is spam. It is also not my company (I’ve never sold through commentsold), but likely instead refers to another company with an identical name.

I recommend checking your bank account to confirm no charges are processing, and also contacting commentsold – support@commentsold.com – to report the issue.  (You can see their response to my inquiry below)

The other company that started doing business as “The Blue Buddha Boutique” does sell through commentsold, so you may wish to reach out to them (I did contact them but have not received a response and since then it looks as though they’ve disabled contacting them via their website, but you may still be able to on Facebook) –

https://shopthebluebuddha.com/
https://www.facebook.com/BlueBuddhaBoutqiue/ 
https://www.facebook.com/groups/722029925310246/

After receiving dozens of messages from upset and confused people, I reached out to commentsold and received this reply from them:

screenshot of email that reads: 	 Julie (CommentSold) Dec 15, 2022, 13:12 CST Hey there Rebeca, We identified an issue in our system where order confirmation emails were erroneously being sent. This issue has been resolved. Personal information was not compromised and no credit cards were charged. Sorry about the inconvenience that this may have caused your shop - Please let us know if you have any other questions about this! Take care, Julie CommentSoldI have tried to respond to all the individual emails and social media DMs I’ve received about this, and set up auto-responders to try to stay on top of things, but it’s been … a lot. If I somehow I didn’t reply to you directly, my apologies. Please know Blue Buddha Boutique is not a scam (even though the website is ancient right now! We’ve been around since 2003 and pride ourselves on top-notch customer service. Feel free to check out our many happy reviews on Etsy, and leave a comment below if I can answer any other questions for you about this spam email.

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Published on December 15, 2022 22:41
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