I’m wondering if many people realise what happens when they lodge a credit card complaint for a charge on their card they don’t recognise or failure of service.

A small business that sells thingymabobs online will use some sort of banking service, they’ll use Paypal and they might use Stripe to process these payments.

So this happens if a customer didn’t get their thingamybob, or their wife, who looks after their card statements, goes WTF is this and raises a complaint, or they simply forgot wh...