In her world record attempt for loudest voice, Annalisa Wray ironically yelled “quiet” at over 120 dBA—that’s almost as loud as a jet engine!

Equally as ironic, the louder you shout, the harder it is for others to truly hear you.

I’m sure you’ve been in meetings that get emotional and quickly turn heated. One in particular sticks out in my career from a few years back.

A colleague and I were discussing an important decision. The details don’t matter. What does matter is that we disagreed and the c...