As the ability to understand and share the feelings of others, empathy remains essential for building strong relationships and fos-tering a supportive work environment. Empathetic leaders can con-nect emotionally with their team members, enhancing trust and col-laboration. A study conducted by Cherniss (2010) emphasized that leaders who demonstrate empathy prove more effective in motivat-ing their teams and addressing their needs. Empathy plays a critical role in conflict resolution, allowing leaders to navigate interpersonal dynamics with sensitivity and understanding.
Leading with Authenticity : A Path to Effective Leadership