Generated and suppressed demand.

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Eight years ago, I wrote about my theory of restoring struggling teams,which came down to four steps:

A team is falling behind if each week their backlog is longer than the week before.Solve by hiring more.A team is treading water if they’re able to get their critical work done, but are not able to start paying down technical debt or start major new projects.Solve by reducing work-in-progress.A team is repaying debt when they’re able to start paying down technical debt, but progress still...
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Published on July 11, 2026 14:00
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