Never understimate the power of a simple 'Thank You'. A couple of weeks ago I received a card in the post with 'Thanks for all of your hard work!' on the front.



Inside, the sender wanted to thank me for my articles and explained how he found them helpful.



It's the little touches like this that can make such a difference to people in your network. I was really happy to receive such a card and it will join others on my bookcase, some of which date back almost a decade. I never throw...