As human beings, we tend to complain a lot. If we have a bad customer service experience, the world knows about it. A good one? Not so much.
I ordered a Tick Trade Paperback from Amazon with
New England Comics. The Trade got lost in the mail. They not only sent me a replacement copy, they also threw in a free copy of Tick 100, a $7 value for free.
Cool service and really thankful.