A heartfelt "thanks a gazillion" for sharing your expertise, energy, and enthusiasm with your colleagues and with me! I learned SO much about your world during the two-day conference, and have even more motivation now to become an experienced rider, not just a new rider! My deepest thanks, too, to Ray Petry, for bringing me into your riding world, for the honor of being part of the 2010 Continuous Improvement Workshop experience, the Harley-Davidson Museum tour, and for an unforgettable two days in Milwaukee!

Please feel free to add your comments, suggestions, and best practices to this blog so that we can all continue learning from one another. See you on the road! Sharon