IMPORTANT NOTICE - For those who purchased Ecstasy Unbound between 3/24/14 - today
So, before going to bed, early this morning, I found out that the copy of
Ecstasy Unbound for sale was a working copy done before final publication. It was mixed up when I added chapter headings to match book two. That means that all digital copies of Ecstasy Unbound purchased from March 24,2014 - today had some errors.
I am so very sorry. I'm currently working to correct the mistake. I have messages to Smashwords, Amazon and Barnes & Noble to get new downloads to those affected. (Print copies were from a different file, only ebooks had the problem.)
This is what I've found so far:
Smashwords has already uploaded the new version (complete with the new glossary) - If you purchased through them, all you have to do is go back in and download the latest version. It sounded really easy there.
Barnes & Noble already uploaded the new version, but I'm waiting to hear if they can get messages out to those who purchased during that time frame and get them the correct version.
Amazon is still uploading the file, it could take up to 48 hours before the correct copy is up. After that, I will have to jump through some hoops with the quality control department before they will notify those customers and get them the correct version. They seem to be willing to do it, but it may take some time.
If you purchased Ecstasy Unbound through Amazon or Barnes & Noble, during that time period, I can give you a Smashwords redemption code to get the correct version through that channel while we wait for the retailers to get it corrected. Send a private message to my Facebook author page or website. Just let me know which retailer you used and the purchase date and I will get back to you with a Smashwords code. I'm so sorry for the error.
https://www.facebook.com/settajayauthor
http://www.settajay.com/
Thank you,
Setta Jay
Ecstasy Unbound for sale was a working copy done before final publication. It was mixed up when I added chapter headings to match book two. That means that all digital copies of Ecstasy Unbound purchased from March 24,2014 - today had some errors. I am so very sorry. I'm currently working to correct the mistake. I have messages to Smashwords, Amazon and Barnes & Noble to get new downloads to those affected. (Print copies were from a different file, only ebooks had the problem.)
This is what I've found so far:
Smashwords has already uploaded the new version (complete with the new glossary) - If you purchased through them, all you have to do is go back in and download the latest version. It sounded really easy there.
Barnes & Noble already uploaded the new version, but I'm waiting to hear if they can get messages out to those who purchased during that time frame and get them the correct version.
Amazon is still uploading the file, it could take up to 48 hours before the correct copy is up. After that, I will have to jump through some hoops with the quality control department before they will notify those customers and get them the correct version. They seem to be willing to do it, but it may take some time.
If you purchased Ecstasy Unbound through Amazon or Barnes & Noble, during that time period, I can give you a Smashwords redemption code to get the correct version through that channel while we wait for the retailers to get it corrected. Send a private message to my Facebook author page or website. Just let me know which retailer you used and the purchase date and I will get back to you with a Smashwords code. I'm so sorry for the error.
https://www.facebook.com/settajayauthor
http://www.settajay.com/
Thank you,
Setta Jay
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message 1:
by
Setta
(new)
Jun 24, 2014 12:53PM
It's been corrected in Amazon. Their quality control department just responded to my email. They said it may take up to four weeks to send out the update to those who purchased between March 24th - June 24th. I'd be happy to give Smashwords codes for Ecstasy Unbound to those affected. Four weeks is a long time. You can get all formats through them. Just message me from the links on the post. ~ Setta
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NOOK Press Business Team just responded with instructions (The correct file is in their system now. It looks like you can archive and re-download to get the latest copy of any of their books. "If you upload a new .epub manuscript file to replace the one currently On Sale as a NOOK Book, or if you update text in the Manuscript Editor and publish a new version of your NOOK Book, a customer who has already purchased and downloaded your NOOK Book will not have your NOOK Book replaced on their devices. If a customer archives and re-downloads your NOOK Book, however, that customer will receive the updated file at no additional charge. NOOK does not reach out to notify customers of changes to any NOOK Book, and NOOK does not share customer information with anyone."
7/1/14 I was just informed by Kumiko at Lost in a Book that the update for those who purchased Ecstasy Unbound between 3/24/14-6/24/14 is now in Amazon! Yay!
