Editor’s Note: This post is part of the series “Workplace Morale,” a weeklong effort co-hosted by Switch & Shift and the folks atSmartBrief’s SmartBlog on Leadership.

How are your colleagues and team members feeling about their work? When is the last time you took the time to find out – and to do something about it if the answer was “Not so great”?

Daniel Parent, director of field human resources at video game retailerGameStop, is one of those rare, enlightened leaders who does just that. He...