“I know Jimmy believes that the company’s evaluations are meaningless. Mildred appears naïve. Employees are always surprised when they’re let go and they have no idea who to turn to. They’ve heard of Jimmy. He exists in some mythical employment realm, like the Yeti; and he’s as popular, with management, as Oscar Schindler once was with ex-Nazis. I tell Mildred that Jimmy will get back to her. For Mildred, it’s a long wait. I hang up, leaving her to the lonely world of the recently fired.”