“If you know the failure paths of the job, identify them. Be honest and open—tell a person where the quicksand is and where the wild animals are. You don’t want to have to reinvent the wheel every day. Let people learn from your mistakes or the mistakes of others. Point out the potential failure paths, what not to do, but don’t tell them what to do. Keep the responsibility for results with them—to do whatever is necessary within the guidelines.”