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“1-833-742-9500
||What to Do When
Cannot send payroll data in QuickBooks Desktop
after Windows updates?

1. Verify Internet Connectivity:

Ensure you have a stable internet connection. Try browsing the web or accessing other online services.
If you're using Wi-Fi, try switching to a wired connection.
Restart your modem and router.
2. Check Payroll Service Subscription Status:

Log in to your Intuit account to verify your payroll service subscription status.
Ensure your subscription is active and up to date.
If your subscription has expired, renew it.
3. Disable Firewall and Antivirus Temporarily:

Temporarily disable your firewall and antivirus software to see if they're blocking QuickBooks Desktop.
If this resolves the issue, add QuickBooks Desktop to the exception list of your security software.
Remember to re-enable your security software after testing.
4. Verify Date and Time Settings:

Ensure the date and time settings on your computer are correct.
Incorrect settings can interfere with data transmission.
Right-click the clock in the system tray and select "Adjust date/time."
Ensure "Set time automatically" and "Set time zone automatically" are enabled.
5. Update QuickBooks Desktop:

Ensure you're using the latest version of QuickBooks Desktop.
Go to "Help" > "Update QuickBooks Desktop."
Install any available updates.
6. Repair QuickBooks Desktop Installation:

A damaged QuickBooks Desktop installation can cause various issues.  
Close QuickBooks Desktop.
Go to "Control Panel" > "Programs and Features."
Select your QuickBooks Desktop version and click "Uninstall/Change."
Select "Repair" and follow the on-screen instructions.
7. Run QuickBooks Desktop as Administrator:

Right-click the QuickBooks Desktop shortcut and select "Run as administrator."
This ensures that QuickBooks Desktop has the necessary permissions to access and modify system files.
8. Verify User Permissions:

Ensure the user account being used to run quickbooks has full administrative rights.
9. Check Intuit Server Status:

Visit the Intuit website or support forums to check for any reported server outages or technical difficulties.
10. Restart Your Computer:

A simple restart can clear temporary glitches that might be causing the issue.”

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