“But every day we meet someone whose behavior suddenly changes from one moment to the next. And we wonder: what happened to this person I thought I knew? Why is he acting so aggressively? Is it stress at work?
And then the next day the person is normal again. You're relieved, but soon after the rug is pulled out from under you when you least expect it. And this time, instead of asking what's wrong with this person, you wonder what you did wrong.”