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Zoe McKey

“So how do we use the knowledge we’ve gained about bottlenecks, leverage, and feedback loops? When we identify a bottleneck, we should devote our time to using the highest leverage until the bottleneck is no longer a problem. Then we measure our improvement-detecting feedback loops. Then we move on to clear our next bottleneck. The more bottlenecks we overcome, the less constraining the next bottleneck will be. This is a cycle where each repetition will push us to a higher level of emergence. “Shortly: find your bottleneck, experiment to remove it, repeat.”[ xix]”

Zoe McKey, Think In Systems: The Theory and Practice of Strategic Planning, Problem Solving, and Creating Lasting Results - Complexity Made Simple
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