Mert > Mert's Quotes

“He didn’t ask for mistake-free games. He didn’t demand that his players never lose. He asked for full preparation and full effort from them. “Did I win? Did I lose? Those are the wrong questions. The correct question is: Did I make my best effort?” If so, he says, “You may be outscored but you will never lose.”
― Carol Dweck, Mindset: The New Psychology of Success

“Democracy is not just the right to vote, it is the right to live in dignity.”
― Naomi Klein

“Management is doing things right; leadership is doing the right things.”
― Peter Drucker, Essential Drucker

“If you want something new, you have to stop doing something old”
― Peter Drucker

“The most important thing in communication is to hear what isn't being said.”
― Peter F. Drucker

“No one learns as much about a subject as one who is forced to teach it.”
― Peter Drucker

“Efficiency is doing the thing right. Effectiveness is doing the right thing.”
― Peter F. Drucker

“Whenever you see a successful business, someone once made a courageous decision.”
― Peter F. Drucker

“The purpose of business is to create and keep a customer.”
― Peter Drucker

“There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.”
― Peter Drucker

“What's measured improves”
― Peter Drucker

“Rank does not confer privilege or give power. It imposes responsibility.”
― Peter Drucker

“There is nothing so useless as doing efficiently that which should not be done at all.”
― Peter F. Drucker

“The most serious mistakes are not being made as a result of wrong answers.
The true dangerous thing is asking the wrong question.”
― Peter Drucker

“In God we trust; all others bring data.”
― W. Edwards Deming

“Without data, you're just another person with an opinion.”
― W. Edwards Deming

“If you can't describe what you are doing as a process, you don't know what you're doing.”
― W. Edwards Deming

“A bad system will beat a good person every time.”
― W. Edwards Deming

“It is not enough to do your best, you must know what to do, and then do your best.”
― W. Edwards Deming

“The worker is not the problem. The problem is at the top! Management!”
― W. Edwards Deming

“Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.”
― W. Edwards Deming, The New Economics for Industry, Government, Education

“Every system is perfectly designed to get the result that it does.”
― W. Edwards Deming

“dissatisfied customer does not complain: he just switches.”
― W. Edwards Deming, Out of the Crises

“Ayağın taşa takıldığında "Allah kahretsin" bile deme, dua et ki; taşa takılan bir ayağın var...”
― Necip Fazıl Kısakürek

“You don't know what you don't know.”
― W. Edwards Deming

“She learns, after she finishes the job, that she programmed very well the specifications as delivered to her, but that they were deficient. If she had only known the purpose of the program, she could have done it right for the purpose, even though the specifications were deficient.”
― W. Edwards Deming, Out of the Crises

“Any substantial improvement must come from action on the system, the responsibility of management. Wishing and pleading and begging the workers to do better was totally futile.”
― W. Edwards Deming, Out of the Crises

“Performance of management should be measured by potential to stay in business, to protect investment, to ensure future dividends and jobs through improvement of product and service for the future, not by the quarterly dividend.”
― W. Edwards Deming, The Essential Demming (PB): Leadership Principles from the Father of Quality

“Inspection to improve quality is too late, ineffective, costly.
Quality comes not from inspection, but from the improvement of the production process.”
― W. Edwards Deming, Out of the Crisis

“term Lean was coined by John Krafcik in a 1988 article based on his master’s thesis at MIT Sloan School of Management1 and then popularized in The Machine that Changed the World and Lean Thinking. Lean Thinking summarized Womack and Jones’s findings from studying how Toyota operates, an approach that was spearheaded by Taiichi Ohno, codified by Shigeo Shingo, and strongly influenced by the work of W. Edwards Deming, Joseph Juran, Henry Ford, and U.S. grocery stores. Lean Thinking framed Toyota’s”
― Karen Martin, Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation