“Inspection to improve quality is too late, ineffective, costly.
Quality comes not from inspection, but from the improvement of the production process.”
― Out of the Crisis
Quality comes not from inspection, but from the improvement of the production process.”
― Out of the Crisis
“Short-term profits are not reliable indicator of performance of management. Anybody can pay dividends by deferring maintenance, cutting out research, or acquiring another company.”
― Out of the Crisis
― Out of the Crisis
“Anger tried to help me feel better about myself by pushing the blame onto someone else.”
― The Emotional Gift: Memoir of a Highly Sensitive Person Who Overcame Depression
― The Emotional Gift: Memoir of a Highly Sensitive Person Who Overcame Depression
“To manage, one must lead. To lead, one must understand the work that he and his people are responsible for.”
― Out of the Crisis
― Out of the Crisis
“I mistakenly believed that I was my emotions.”
― The Emotional Gift: Memoir of a Highly Sensitive Person Who Overcame Depression
― The Emotional Gift: Memoir of a Highly Sensitive Person Who Overcame Depression
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