Business Practices Quotes

“By charging wildly different prices for products that have largely the same cost, Starbucks is able to smoke out customers who are less sensitive about the price. Starbucks doesn’t have a way to identify lavish customers perfectly, so it invites them to hang themselves with a choice of luxurious ropes.”
― Tim Harford, The Undercover Economist

“The thing most people don't plan for in my industry is longevity. I try and remind them, this is the business of protection, and as such, we’ve got to think about it like it’s a business. Once you understand business norms and business principles, and then start applying those, that’s where you get that longevity from.”
― Elijah Shaw, An Introduction to Celebrity Protection and Touring: A Guide to Mastering the Business of Vip Security