Hotel Strategy Quotes

Quotes tagged as "hotel-strategy" Showing 1-17 of 17
Simone Puorto
“Your USP is never what you think it is. It is what your customer think it is.”
Simone Puorto

Simone Puorto
“A new dot.com bubble for AI? I doubt it. Companies do not invest in AI because it's hot, but because it is efficient”
Simone Puorto

Simone Puorto
“Let computers do what computers do best and let humans do what humans do best”
Simone Puorto

Simone Puorto
“AI is already mainstream. It's just not very visible”
Simone Puorto

Simone Puorto
“Between getting a fax room confirmation and being asked for passport by an animatronic velociraptor, there must be a healthy sweet spot in the use of technology in our industry”
Simone Puorto

Simone Puorto
“What we are likely to see is AI working together with humans, not AI replacing humans”
Simone Puorto

Simone Puorto
“We are the last generation with scraped knees. Next one will make no difference between on and off-line reality”
Simone Puorto

Simone Puorto
“If we want a real frictionless hotel experience, we need to have frictionless hotel infrastructures”
Simone Puorto

Simone Puorto
“Technology evolution is far from linear. It is very, very bumpy”
Simone Puorto

Simone Puorto
“Hyper-personalization" is the new "Direct Booking”
Simone Puorto

Simone Puorto
“When it comes to hotels, photography should be able to sell a specific product: your rooms”
Simone Puorto

Simone Puorto
“If everything is important, then nothing is important”
Simone Puorto

Simone Puorto
“Technology made the life of professional photographers easier, but it also opened the doors for a generation of amateurs that do not know the industry. And, when it comes to commercial photography, this is the perfect recipe for disaster.”
Simone Puorto

Simone Puorto
“When uploading a photo of your hotel online, you are the eyes (and the wallet) of your future guests, so don’t take it lightly”
Simone Puorto

Simone Puorto
“In any modern hotel, having a centralized system is critical in order to increase efficiency, avoid time waste and reduce human error, therefore PMS must eventually connect to nearly all the software the hotel is using.”
Simone Puorto

Simone Puorto
“The extreme competitiveness in travel is slowly bringing search engines, OTAs and metasearch engines to converge towards an increasingly homogeneous model. The reason is simple, almost Darwinian: the model that will prove to be the most efficient in terms of scalability and efficiency for the end user is going to prevail.”
Simone Puorto