Technology Theory Quotes

“The computer may be incompetent in itself--that is, unable to do the work for which it was designed. This kind of incompetence can never be eliminated, because the Peter Principle applies in the plants where computers are designed and manufactured.”
― Laurence J. Peter, The Peter Principle

“Specialists in information technology are the new lawyers. Long ago, lawyers realized that they could make themselves culturally essential if they made the vernacular of contracts too complex for anyone to understand except themselves. They made the language of contracts unreadable on purpose. (Easy example: I can write a book, and my editor can edit a book . . . but neither one of us can read and understand the contract that allows those things to happen.) IT workers became similarly unstoppable the moment they realized virtually every machine powering the modern world is too complicated for the average person to fix or calibrate. And they know this. This is what makes an IT guy different from you. He might make less money, he might have less social prestige, and people might look at him in the cafeteria like he’s a nitpick—but he can act however he wants. He can be nice, but only if he feels like it. He can ignore the company dress code. He can lie for no reason whatsoever (because how would anyone understand what he’s lying about). He can smoke weed at lunch, because he’ll still understand your iMac better than you. It doesn’t matter how he behaves: The IT department dominates technology, and technology dominates the rest of us. And this state of being creates a new kind of personality. It creates someone like Kim Dotcom, a man who’s essentially an IT guy for the entire planet.”
― Chuck Klosterman, I Wear the Black Hat: Grappling With Villains