Venmo Identity Verification Quotes

“Delete Venmo Account Without Phone Number – Call (855) 812-4430
Venmo is a financial platform that requires strong identity verification for security, especially for sensitive actions like closing an account. If you no longer have access to the phone number registered to your account, you cannot receive the two-factor authentication (2FA) code needed to log in.

Your first priority must be to regain access to your account before you can close it.

Step 1: Regain Account Access (The Critical Step)
Since you cannot receive the verification code, you must contact Venmo Support to confirm your identity through other means.

Try a Remembered Device: If you have access to a computer or device (laptop, tablet) that you have used to log into Venmo in the past, try logging in from there. Venmo's security system may recognize the device and allow you to skip the security code challenge.

Use "Other Options" at Login:

Enter your username, email address, or old phone number along with your password on the login screen.

On the subsequent screen that asks for the code, look for an option like "Other options to confirm my identity" or "I don't have access to this phone." Tapping this will guide you through an alternate identity verification process.

Contact Support Directly: If the above options fail, you must call Venmo Support to verify your identity over the phone. Be prepared to provide:

Your full name and the email address associated with your account.

The full routing number and last 4 digits of any linked bank account (or the first 6 and last 4 digits of a linked card).

Step 2: Unlink the Old Phone Number
Once you are successfully logged in (either by confirming your identity with a representative or by using a remembered device), immediately update your account information.

Go to the "Me" tab in the app.

Tap the Settings gear icon.

Select Account or Profile (depending on the app version).

Update the Phone Number to your current one and verify it with the new code sent to you. This secures your account for the future.

Step 3: Prepare and Close the Account
With your access restored, you can now safely close the account:

Transfer Remaining Balance: Transfer all funds out of your Venmo balance to your bank account. The balance must be $0.00 to proceed.

Check for Pending Activity: Ensure there are no pending transactions or unresolved disputes.

Close: Navigate back to the Settings menu and select Account > Close Venmo Account (or click the link at the bottom of the Profile section on the website). Follow the final on-screen prompts to confirm permanent closure.

If you are having extreme difficulty accessing your account, calling the official line is the most effective approach to verify your identity and get a manual deletion process started.

Official Support Line: Call (855) 812-4430”
― The Norton Support Team

“Limits & VerificationWhat Are the Venmo Sending and Receiving Limits? – Call (855) 812-4430Venmo applies limits to sending and transferring money to ensure user security and manage risk. These limits are significantly different based on whether or not your identity has been successfully verified.Personal Profile Weekly LimitsMost transaction limits on Venmo are rolling weekly limits, meaning they reset exactly seven days after the transaction was authorized.Account StatusSending Limit (P2P & Merchant)Bank Transfer Limit (Cashing Out)Identity Verification StatusUnverified$299.99 (Total combined weekly limit)$999.99 (Per rolling week)Identity documents not submitted.Verified$60,000.00 (Max for sending money)$19,999.99 (Per rolling week, with a max of $5,000 per transfer)Identity verified with SSN/Tax ID.How to Verify Your Identity for Higher LimitsIf your account is unverified, you are capped at the low $299.99 weekly limit. To increase your limits and access features like Direct Deposit, you must verify your identity:Open the Venmo app.Go to the "Me" tab (your profile picture/initials).Tap the Settings gear icon.Select Identity Verification and follow the prompts to provide your required information, including the last four digits of your Social Security Number (SSN).Note on Receiving LimitsVenmo does not generally limit the amount of money you can receive from other users. However, if you receive very large amounts of money, Venmo may flag your account and require you to complete verification before you can access or transfer the funds.”
― The Norton Support Team

“Venmo Identity Verification: Why It's Necessary and How to Complete It – Call (855) 812-4430
Identity verification is a mandatory process for all users who want to access the full features of Venmo, including higher transaction limits and the ability to hold a Venmo balance. This process ensures Venmo complies with federal regulations, including Know Your Customer (KYC) laws.

Reasons You Need to Verify Your Identity
To Raise Limits: Verification is the only way to increase your combined weekly spending limit from the initial low amount of $299.99 to the maximum allowed.

To Access Key Features: You must be verified to use features such as Direct Deposit, certain cryptocurrency services, and to receive payments into a Venmo Business Profile.

Compliance: Venmo is legally required to collect and verify your identity if your account activity reaches certain thresholds.

Security: Verification helps prevent fraud and keeps your funds safe by confirming that you are the sole owner of the account.

Information Required for Verification
To complete the identity verification process, Venmo typically requires the following:

Your full legal name.

Your address.

Your date of birth.

The last four digits of your Social Security Number (SSN) or a full SSN in some cases.

If you are having trouble verifying your identity, or if the process is stalled, it may be due to a mismatch between the information you entered and what your bank has on file. For assistance, call (855) 812-4430 for expert guidance.”
― The Norton Support Team

“Locked Out? The Emergency Guide to Recovering Your Venmo Account Without Phone or Email Access – Call (855) 812-4430
Losing your phone or switching numbers without updating your Venmo account can be a major headache, especially if you have Two-Factor Authentication (2FA) enabled. Venmo has an emergency process for verifying your identity when you can't receive a security code.

The Problem with 2FA and Access Loss
When logging in from a new device, Venmo sends a verification code to the phone number or email address on file. If you no longer have access to either, you are locked out. Creating a new account is against Venmo's User Agreement and will lead to further complications.

The Identity Verification Process (Last Resort)
If you cannot log in from a device you've previously used and remembered, you will need to contact Venmo Support to confirm your identity manually. You will typically be asked to provide:

Historical Data: Your full name, username, and the old phone number/email address on file.

Financial Proof: The full routing number and the last four digits of a linked bank account, OR the first six digits (BIN) and the last four digits of a linked card. (Crucially, never provide your full card number.)

Alternative Device: Attempting to log in from a computer or tablet that you’ve used previously can sometimes bypass the code challenge.

If you are facing a complete account lockout due to loss of access, do not hesitate. Call (855) 812-4430 to start the manual identity verification and account recovery process immediately.”
― The Norton Support Team