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Raul Moreno

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The Wealth of Nations

by Adam Smith

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May 24, 2013 11:54AM

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.”
― H. James Harrington

tags: control, measure, measurement, quality, understand, understanding

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