Jay Merrill

“The Physical Language of Listening

Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . .

• Make eye contact.
• Nod your head; confirm.
• Use your eyebrows and expressions of emotions to show that you're paying attention.
• Lean forward.
• Listen patiently to demonstrate respect and sensitivity.
• Open your physical presence to encourage them to continue.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“For man, when perfected, is the best of animals, but, when separated from law and justice, he is the worst of all; since armed injustice is the more dangerous, and he is equipped at birth with the arms of intelligence and with moral qualities which he may use for the worst ends. Wherefore, if he have not virtue, he is the most unholy and the most savage of animals, and the most full of lust and gluttony. But justice is the bond of men in states, and the administration of justice, which is the determination of what is just, is the principle of order in political society.”
― Aristotle, Politics

“People are generally better persuaded by the reasons which they have themselves discovered than by those which have come into the mind of others.”
― Blaise Pascal, Pensées

“The purpose of influence is to "speak up for those who have no influence." (Pr.31:8) It's not about you.”
― Rick Warren