aleks

“Let’s ask clarifying questions about what other people mean, rather than rushing to conclusions. Let’s assume that communicative practices which baffle us do have genuine, important meaning for the people who use them. We don’t create truly successful communication by “winning” at conversational norms, whether that’s by convincing someone to omit all periods in text messages for fear of being taken as angry, or to answer all landline telephones after precisely two rings. We create successful communication when all parties help each other win.”
― Gretchen McCulloch, Because Internet: Understanding the New Rules of Language