Omar Herrera

“She looks around at the entire floor. Over a hundred developers are typing away, working on their little piece of the system on their laptops. Without constant feedback from a centralized build, integration, and test system, they really have no idea what will happen when all their work is merged with everyone else’s.”
― Gene Kim, The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win

“The Phoenix Project is ultimately a book about transformation, and so it is incredibly gratifying to see it being used as an instrument to create transformations in real life as well.”
― Gene Kim, The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win

“every work center is made up of four things: the machine, the man, the method, and the measures.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

“where mistakes are routinely punished and scapegoats fired. Punishing failure and “shooting the messenger” only cause people to hide their mistakes, and eventually, all desire to innovate is completely extinguished.”
― Gene Kim, The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win