Jon Snyder

“We would never call the rigors of medical school “easy,” but it is more feasible to spend seven years learning about the complex cause-and-effect relationships in the human body than to attempt to record and memorize every possible event that can befall bodies. This is the difference between “education” and “training.” Medical school is education, first aid is training. Education requires fundamental understanding, which can be used to grasp and respond to a nearly infinite variety of threats; training involves singular actions, which are useful only against anticipated challenges. Education is resilient, training is robust.”
― Stanley McChrystal, Team of Teams: New Rules of Engagement for a Complex World

“And behind the scenes, People Operations aspires to have thought through the experience meticulously, clearing away all the stones in your path so there’s nothing to trip you up.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“star performers will leave no matter what. The best people are constantly looking for more opportunity, more challenge, more accomplishment. The only question is whether you will leverage your best talent to create career-long connections that provide ongoing payback via new opportunities for business transactions, talent acquisition, and investment deals.”
― Sydney Finkelstein, Superbosses: How Exceptional Leaders Master the Flow of Talent

“Superbosses suggest a very clear solution to this problem: protect the “why” of your business, but be prepared to constantly improve everything about the “how” of your business as if your life depended on it.”
― Sydney Finkelstein, Superbosses: How Exceptional Leaders Master the Flow of Talent