Sharon Vaughn

“hurt feelings are most often caused by people with whom we have close relationships when we feel devalued or rejected by the other person. Most behaviors that result in hurt feelings are not intended to be hurtful; they typically involve actions that are thoughtless, careless, or insensitive. However, “the more intentional an action is perceived [as], the more hurtful it feels.”
― Brené Brown, Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience