Cheri Head

“By listening first rather than jumping in prematurely to explain or reassure in a way that missed the point, the clinician was able to get on the mother’s wavelength so they could connect on a deeper level. And having experienced being experienced, the mother will hopefully be able to extend a similar gift to her child. It’s a model for how we could all listen better.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“Not listening to one another diminishes what we can achieve and in that way, too, can be seen as a moral failing. We not only fail one another as individuals, we also fail to thrive as a society.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“If you start listening to everyone as you would scan headlines on a celebrity gossip website, you won't discover the poetry and wisdom that is within people.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“On the other hand, children whose parents were not dependably attentive typically grow up to be adults with an insecure anxious attachment style, which means they tend to worry and obsess about relationships. They do not listen well because they are so concerned about losing people’s attention and affection. This preoccupation can lead them to be overly dramatic, boastful, or clingy. They might also pester potential friends, colleagues, clients, or romantic interests instead of allowing people their space.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters