Cheri Head

“Research indicates that people who have a higher degree of self-awareness, and a related concept known as self-monitoring, are better listeners in part because they know the sorts of things that lead them to jump to the wrong conclusions and thus are less likely to do so. Cultivating self-awareness is a matter of paying attention to your emotions while in conversation and recognizing when your fears and sensitivities—or perhaps your desires and dreams—hijack your ability to listen well.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“Epictetus said, “Nature hath given men one tongue but two ears, that we may hear from others twice as much as we speak.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“Intervention strategies like Circle of Security, Group Attachment-Based Intervention, and Attachment and Biobehavioral Catch-Up essentially teach parents of young children how to listen and respond to their babies and toddlers before dysfunctional neural patterns get grooved into their tiny developing brains—that is, before children develop lifelong anxious and/or avoidant approaches to relationships. While the programs focus on helping parents listen to their kids, participants report using the same strategies to improve their relationships with spouses, coworkers, and friends.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“Notes from Underground, Fyodor Dostoyevsky wrote, “Every man has some reminiscences which he would not tell to everyone, but only to his friends. He has others which he would not reveal even to his friends, but only to himself, and that in secret. But finally there are still others which a man is even afraid to tell himself, and every decent man has a considerable number of such things stored away.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters