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“As much as others may need to change, or we may want them to change, the only person we can continually inspire, prod, and shape—with any degree of success—is the person in the mirror.”
― Crucial Conversations Tools for Talking When Stakes Are High
― Crucial Conversations Tools for Talking When Stakes Are High
“Goals without deadlines aren’t goals; they’re merely directions.”
― Crucial Conversations Tools for Talking When Stakes Are High
― Crucial Conversations Tools for Talking When Stakes Are High
“Remember, to know and not to do is really not to know.”
― Crucial Conversations Tools for Talking When Stakes Are High
― Crucial Conversations Tools for Talking When Stakes Are High
“Respect is like air. As long as it's present, nobody thinks about it. But if you take it away, it's all that people can think about. The instant people perceive disrespect in a conversation, the interaction is no longer about the original purpose—it is now about defending dignity.”
― Crucial Conversations: Tools for Talking When Stakes are High
― Crucial Conversations: Tools for Talking When Stakes are High
“When people misunderstand and you start arguing over the misunderstanding, stop. Use Contrasting. Explain what you don’t mean until you’ve restored safety. Then return to the conversation. Safety first.”
― Crucial Conversations Tools for Talking When Stakes Are High
― Crucial Conversations Tools for Talking When Stakes Are High
Palmtreeh’s 2025 Year in Books
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