Tim

“a ‘change’ is any activity that is physical, logical, or virtual to applications, databases, operating systems, networks, or hardware that could impact services being delivered.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

“The first step is to consciously decide—every night, before bed—to actively and mindfully create a positive expectation for the next morning. Visualize it and affirm it to yourself.”
― Hal Elrod, The Miracle Morning for Entrepreneurs: Elevate Yourself to Elevate Your business

“Unless commitment is made, there are only promises and hopes; but no plans.”
― Peter F. Drucker

“The First Way helps us understand how to create fast flow of work as it moves from Development into IT Operations, because that’s what’s between the business and the customer. The Second Way shows us how to shorten and amplify feedback loops, so we can fix quality at the source and avoid rework. And the Third Way shows us how to create a culture that simultaneously fosters experimentation, learning from failure, and understanding that repetition and practice are the prerequisites to mastery.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win