Dina Rashdan

“My friend Mark Rabkin shared a tip with me that I love: strive for all your one-on-one meetings to feel a little awkward.3 Why? Because the most important and meaningful conversations have that characteristic. It isn’t easy to discuss mistakes, confront tensions, or talk about deep fears or secret hopes, but no strong relationship can be built on superficial pleasantries alone.”
― Julie Zhuo, The Making of a Manager: What to Do When Everyone Looks to You

“Discuss top priorities: What are the one, two, or three most critical outcomes for your report and how can you help her tackle these challenges? Calibrate what “great” looks like: Do you have a shared vision of what you’re working toward? Are you in sync about goals or expectations? Share feedback: What feedback can you give that will help your report, and what can your report tell you that will make you more effective as a manager? Reflect on how things are going: Once in a while, it’s useful to zoom out and talk about your report’s general state of mind—how is he feeling on the whole? What’s making him satisfied or dissatisfied? Have any of his goals changed? What has he learned recently and what does he want to learn going forward?”
― Julie Zhuo, The Making of a Manager: What to Do When Everyone Looks to You

“the best outcomes come from inspiring people to action, not telling them what to do.”
― Julie Zhuo, The Making of a Manager: What to Do When Everyone Looks to You