Alex

“Listening can continue even when you are no longer in the presence of the speaker as you reflect on what the person said and gain added insight. This is not to recommend obsessive rumination or picking apart conversations, which psychiatrist Zerbe said usually has more to do with insecurity than honest reflection. You know you’re doing this when you are spinning your wheels going over and over how you feel about something someone said instead of considering the feelings that drove the other person to say it.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“Indeed, one of the most gratifying things you can say to another person is: "I've been thinking about what you said.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“Patients become objects of fear as well as of sympathy. It is much easier to feel compassion for other people if you are not responsible for what happens to them”
― Henry Marsh, Do No Harm: Stories of Life, Death and Brain Surgery

“It was miserable work, with little reward, and I learned much about the limitations of human kindness, and in particular my own.”
― Henry Marsh, Do No Harm Stories of Life Death and Brain Surgery / Admissions: A Life in Brain Surgery / Dear Life A Doctors Story of Love and Loss / Quick Reads This Is Going To Hurt