Phil Mccallum

“The One Minute Manager by Ken Blanchard and Spencer Johnson. I still give The One Minute Manager to every person I promote. It’s an amazing resource, in particular on how to give feedback. My biggest takeaways were: Criticize the behavior, not the person. Praise in public; criticize in private. Praise with emotion, criticize without emotion.”
― Will Guidara, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect