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“But that process is as much determined by public opinion as by platform owners. The moral container was only set after a public outrage. In this way, the expression of outrage is very much a part of setting boundaries around what we allow platforms to do. Outrage forces moderators to set the defaults.”
― Outrage Machine: How Tech Amplifies Discontent, Disrupts Democracy—And What We Can Do About It
― Outrage Machine: How Tech Amplifies Discontent, Disrupts Democracy—And What We Can Do About It
“These trigger-chains of moral retribution are beneficial to each of the propagators: They’re financially beneficial to news organizations, which can ensure ad clicks on a trending story. They are beneficial to the platforms that keep us cringing at Bob’s fate, because they keep us glued to our feeds. They’re beneficial for individual users who reshare the post, who increase their follower count and burnish their reputations.”
― Outrage Machine: How Tech Amplifies Discontent, Disrupts Democracy—And What We Can Do About It
― Outrage Machine: How Tech Amplifies Discontent, Disrupts Democracy—And What We Can Do About It
“But what happens next is worse: context creep. Those who’re most offended by this initial post want to share it with others, and in doing so they inject it with their own editorial bent. Something that was already taken out of its original context is now placed in an entirely new one.”
― Outrage Machine: How Tech Amplifies Discontent, Disrupts Democracy—And What We Can Do About It
― Outrage Machine: How Tech Amplifies Discontent, Disrupts Democracy—And What We Can Do About It
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