Christopher Mccann

“Conversations are how we work out a compromise and build win-win solutions. This way of working together takes a lot of creativity, self-control and self-awareness. It takes zero creativity to do things the way they’ve always been done. That’s no longer good enough—we have too much important work to do together.”
― Daniel Stillman, Good Talk: How to Design Conversations that Matter

“Imitate. Don’t be shy about it. Try to get as close as you can. You'll never get all the way, and the separation might be truly remarkable.”
― Bruce Mau

“When you listen to someone complaining, you are forced to acknowledge them as a human being instead of a category. You are forced to witness how social systems are borne out in personal experience, to recognize that hardship hurts, that solutions are not as simple as they seem. You are forced to trust, and you are forced to care. In complaint lies a path to compassion. --Originally”
― Sarah Kendzior, The View From Flyover Country: Essays by Sarah Kendzior

“The world is becoming more technologically complex, interdependent, and culturally diverse, which makes the building of relationships more and more necessary to get things accomplished and, at the same time, more difficult. Relationships are the key to good communication; good communication is the key to successful task accomplishment; and Humble Inquiry, based on Here-and-now Humility, is the key to good relationships. Increasingly,”
― Edgar H. Schein, Humble Inquiry: The Gentle Art of Asking Instead of Telling