Why did she feel the need to make everyone, even this waiter, like her? What a thing it must be to be indifferent to indifference.
“The aesthetic-usability effect describes a phenomenon in which people perceive more-aesthetic designs as easier to use than less-aesthetic designs—whether they are or not.”
― Universal Principles of Design, Revised and Updated: 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design
― Universal Principles of Design, Revised and Updated: 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design
“Question everything. I am particularly fond of “stupid” questions. A stupid question asks about things so fundamental that everyone assumes the answer is obvious.”
― The Design of Everyday Things
― The Design of Everyday Things
“Two of the most important characteristics of good design are discoverability and understanding.”
― The Design of Everyday Things
― The Design of Everyday Things
“A device is easy to use when the set of possible actions is visible, when the controls and displays exploit natural mappings.”
― The Design of Everyday Things
― The Design of Everyday Things
“If the system lets you make the error, it is badly designed.”
― The Design of Everyday Things
― The Design of Everyday Things
Rosa’s 2025 Year in Books
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