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“treat every warm call as though it’s the coldest one you ever made. When emotions run hot and heavy in negotiations, the high-pitched voice is a sure sign of need. The rushed delivery is another sure sign. While needy negotiators raise their voices, negotiators under control lower their voices. So lower your voice in times of inner turmoil. Slow down.”
― Start with No: The Negotiating Tools that the Pros Don't Want You to Know
― Start with No: The Negotiating Tools that the Pros Don't Want You to Know
“Be ready to walk away. Remember, you only want this deal, you do not need this deal.”
― Start with NO...The Negotiating Tools that the Pros Don't Want You to Know
― Start with NO...The Negotiating Tools that the Pros Don't Want You to Know
“being right is very important to most of us. It is a powerful need, and like all needs, it must be overcome.”
― Start with No: The Negotiating Tools that the Pros Don't Want You to Know
― Start with No: The Negotiating Tools that the Pros Don't Want You to Know
“Whether we like it or not, it really is a jungle out there in the world of business, and it’s crawling with predators. In my work I often use the image “dance with the tiger,” because the tiger is viewed or even worshiped around the world as the ultimate predator. To dance well—to negotiate well—we must hear the music, we must feel the music, we must be tuned in to our partner—our “adversary”—at all times,”
― Start with No: The Negotiating Tools that the Pros Don't Want You to Know
― Start with No: The Negotiating Tools that the Pros Don't Want You to Know
PATRICK’s 2024 Year in Books
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