Laura Werthmann

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“Personalized interactions greatly improve customer service and let customers know that your company cares about them and their problems.”
Oscar Auliq-Ice, Happy Customers

“Customers want companies to be proactive in reaching out to them.”
Oscar Auliq-Ice, Happy Customers

“Patience is crucial for customer service professionals.”
Oscar Auliq-Ice, Happy Customers

“Instead of thinking of service as a cost, consider it an opportunity to earn your customer’s business all over again.”
Oscar Auliq-Ice, Happy Customers

“Good customer service always starts with a human touch.”
Oscar Auliq-Ice, Happy Customers

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