Morgan

“HEED THE 20-SECOND RULE: Dr. Mark Goulston, author of Just Listen, recommends obeying the Traffic Light Rule when deciding when to talk and when to listen: “In the first 20 seconds of talking, your light is green: your listener is liking you, as long as your statement is relevant to the conversation and hopefully in service of the other person. But unless you are an extremely gifted raconteur, people who talk for more than roughly a half minute at a time are boring and often perceived as too chatty. So the light turns yellow for the next 20 seconds—now the risk is increasing that the other person is beginning to lose interest or think you’re long-winded. At the 40-second mark, your light is red. Yes, there’s an occasional time you want to run that red light and keep talking, but the vast majority of the time, you’d better stop or you’re in danger.”
― Ivanka Trump, Women Who Work: Rewriting the Rules for Success

“Perception is more important than reality. If someone perceives something to be true, it is more important than if it is in fact true. This doesn't mean you should be duplicitous or deceitful, but don't go out of your way to correct a false assumption if it plays to your advantage.”
― Ivanka Trump, The Trump Card: Playing to Win in Work and Life

“They’re a rotten crowd’, I shouted across the lawn. ‘You’re worth the whole damn bunch put together.”
― F. Scott Fitzgerald, The Great Gatsby

“Don't go out of your way to correct a false assumption if it plays to your advantage.”
― Ivanka Trump, Trump Card: Playing to Win in Work and Life