Peter Gan

“Be open to suggestion, no one is so perfect that they may not need advice from time to time.”
― Baltasar Gracián

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
― Kenneth B. Elliott

“Quit while you’re ahead.
All the best gamblers do.”
― Baltasar Gracián y Morales

“41 Never exaggerate. It isn’t wise to use superlatives. They offend the truth and cast doubt on your judgment. By exaggerating, you squander your praise and reveal a lack of knowledge and taste. Praise awakens curiosity, which begets desire, and later, when the goods seem overpriced, as often happens, expectation feels cheated and avenges itself by running down the praised and the praiser. The prudent show restraint, and would rather fall short than long. True eminences are rare, so temper your esteem. To overvalue something is a form of lying. It can ruin your reputation for good taste, and—even worse—for wisdom.”
― Baltasar Gracián, The Art of Worldly Wisdom: A Pocket Oracle