Andrew Wilkinson

“a ‘change’ is any activity that is physical, logical, or virtual to applications, databases, operating systems, networks, or hardware that could impact services being delivered.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

“In a survey we conducted for Harvard Business Review, 63 percent of respondents listed the reluctance of leaders to surrender power as a significant barrier to reducing bureaucracy.”
― Gary Hamel, Humanocracy: Creating Organizations as Amazing as the People Inside Them

“ANSWERS ARE CLOSED ROOMS; AND QUESTIONS ARE OPEN DOORS THAT INVITE US IN. Nancy Willard”
― Michael Bungay Stanier, The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever

“Struggling business owners will spend time to save money, whereas successful business owners will spend money to save time. Why is that an important distinction? Because you can always get more money, but you can never get more time. So you need to ensure the stuff you spend your time on makes the biggest impact.”
― Allan Dib, The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd